REPORT TO SOCIETY CSR GOVERNANCE CHANEL’s CSR governance and operating model ensures that engagement on CSR issues become part of the daily activities of every employee, and that CSR is ingrained in decision-making at the senior-leadership level and fully integrated in the company’s overall business process. The key challenge in ensuring a transition STRATEGIC APPROACH AND toward a sustainable business model is to CORPORATE FRAMEWORK engage a profound change of culture, not CSR strategy is led by the Corporate CSR only at top management, but also, and more Team, which is in charge of defining the vision importantly, across the whole employee base. of the brand for societal and environmental The successful implementation of CHANEL’s impact, proposing commitments to engage overall CSR road map must not be only in the different operational teams, and defining hands of experts; it is possible only through a global plan of action as well as a set of the empowerment of each and every individual operational guidelines. in the company. Inspired by these principles, we have organized The Corporate CSR team reports directly our governance on three aspects: to the CEO. All key decisions concerning the brand commitments and their implementation • A strategic approach and corporate are decided at top-management level. framework endorsed by top management. The team is composed of experts in the fields • A coherent operating model that empowers of sourcing, climate, and circular economy. teams in each activity and market. They aim for consistency and coherence in the • An Innovation and Sustainable Development approach we take across the business. Specific Fund, which acts as an acceleration teams of CSR experts exist in each activity, and mechanism toward a sustainable in the other corporate functions, to implement business model. operational CSR plans.