IN THIS REPORT STRIVING TO A HISTORY OF SETTING BE EXEMPLARY THE TREND FOR LUXURY PAGE 2 PAGE 4 OUR BRAND CHANEL PURPOSE TODAY PAGE 7 PAGE 9 A A A CREATION-DRIVEN COMMITTED HUMAN-DRIVEN BRAND LUXURY LEADER COMPANY PAGE 15 PAGE 37 PAGE 49 GOVERNANCE FOR RESPONSIBILITY AND CSR SUSTAINABILITY GOVERNANCE PAGE 67 PAGE 70